Procurement - EBS (MOSC)

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Unable to create surrogate quote

edited Mar 15, 2015 10:00AM in Procurement - EBS (MOSC) 2 commentsAnswered

Dear Experts -

Supplier has created a draft quote [response] and was unable to complete and has requested to create a Surrogate Quote.

the RFQ was closed to create a Surrogate Quote. when the buyer tries to create a Surrogate Quote, system throwing an error -

"You have encountered an unexpected error". Please suggest me.

A Oracle SR 3-10143152941 : Unable to create the Surrogate Quote  is raised and a patch is advised to apply.

My question is, do we need to delete / cancel the draft response by the supplier? if so, can you please advise me the steps / procedure to do the same.

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