Siebel Business Process & Functionality (MOSC)

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Document update with MS Word 2013 (issue?) in Siebel Application.

edited Mar 16, 2015 2:27AM in Siebel Business Process & Functionality (MOSC) 2 commentsAnswered ✓

Hi,

The case:

(e.g.) Quote > Document (click on draft name) - dialog box appears with "Open" , "Sace", "Cancel" buttons.

If MS Word 2010 installed on client machine from which Siebel Application (v8.0.x.x) is accessed through Web Browser (IE 8), you can edit document, and save it on server just by "Save" in MS Word. Document in Siebel Application is updated without any additional steps.

But if MS Word 2013 is installed on client machine, then when you want to "Save" changes on server, MS Word opens dialog box to "Save as..." document on local hard drive.

We could then "upload" that updated document to Siebel Application, but this is not what we want to do.

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