Enterprise Service Automation (ESA) - PSFT (MOSC)

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Credit memo

edited Apr 1, 2015 12:49PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 5 commentsAnswered ✓


We have AP, AR, BI, Contracts and Project Costing modules.

On Contract A, client submitted a credit memo for $100.00

On Contract B, client had to pay for $100.00, but was requested to use credit from above

We do not have netting terms enabled.

Now both these contracts are fixed price, and AP did a journal which hit Contract B with credit cost, but this being an amount based contract, the invoice in AR is still outstanding.

What is the best solution to take care of scenarios like this?

Any suggestions appreciated.

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