Field Service - EBS (MOSC)

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How to split allocations for sales order lines?

edited Mar 22, 2015 10:00AM in Field Service - EBS (MOSC) 1 commentAnswered

Has anyone here solved a requirement to split the cost of goods sold from a service request debrief.

The scenario is -

1.  A debrief of a service request is completed.

2.  Material is issued and technical labor used and expenses incurred.

3.  I am hearing that in Oracle Service, only the material is costed but not the technical labor and expenses.

4.  No splitting can occur in any of the cases through standard Oracle?

5.  We have gone down the path of creating sales order line types for each department (unique code combination) and then splitting the COGS in SLA.

6.  This way, we have to create items for labor and expenses.

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