Siebel Open UI, Tools, Scripting and EAI (MOSC)

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server you are trying to access is either busy or experiencing difficulties

edited Nov 30, 2018 12:39AM in Siebel Open UI, Tools, Scripting and EAI (MOSC) 8 commentsAnswered

Hi All,

We recently went live to openui and current on 8.1.1.11 PS 12 siebel call center module.

Here are the scenario where server busy error received but nothing crash reported on server there are no any crash files or any SBL- errors in siebel enterprise log or the corresponding log file.We are assuming it as chrome browser crash but verified chrome://crashes/ 0 crashes.

Login to openui -> Service Request -> All Service Request -> ALT + ENTER couple of time throws server busy errors immediately.Even clicking OK button prompts again then we have to close the chrome and use new session.

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