Oracle Auto Service Request (ASR) (MOSC)

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SR updates being sent to ASR distribution list

edited Jun 4, 2015 10:02AM in Oracle Auto Service Request (ASR) (MOSC) 3 commentsAnswered

We've experienced that an ASR update has been sent to the ASR Distribution List even if it was a non-ASR.

I've read in myforums.oracle.com that it looks like it is a behaviour/functionality of the new MOS release: ""In addition, you may enter a distribution e-mail list that will also receive ASR and non-ASR service request update notifications.""

Could you confirm if this behaviour can be reverted?  Or will definitely an email be sent to the ASR Distribution List whether it is an ASR o a non-ASR?

Thanks, regards

Olga Fernández

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