Teleservice - EBS (MOSC)

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Cannot see Serial number value in find Service Request

edited May 6, 2015 5:51AM in Teleservice - EBS (MOSC) 28 commentsAnswered

Hi all,

I'm testing R12.2.4 and when searching for existing Service Requests I can see results grid, but column Serial Number is empty. In 11.5.10 was working fine.

See please below screenshot showing empty grid field

Responsibilty Field Service Manager

Function Find Service Requests

Any suggestion?

Thank you

Davide

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