CRM On Demand - Reports and Dashboards (MOSC)

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Question about data visibility and books set up

edited Mar 26, 2015 9:50AM in CRM On Demand - Reports and Dashboards (MOSC) 4 commentsAnswered ✓

Hi All,

We have some users who have two books where one is a subbook of the other.

Book1->Book2

Those users have access two both books and privileges to both books.

I've created a report for them to display some SR's. I am a little surprised with the result becuase then can see either records from Book1 or Book2 only! They never get results for both together while this is what I would expect. This changes when I select a privilege 'Can Read all Data in Analytics'. This again does not solve the problem because thanks to it they are able to see more then it is expected. When running a report if I select Book1 I recieve Book1 records. If change book on the top to Book2 I am getting

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