Attention: To align with new corporate security policies, and to match policies adopted by other communities within Oracle, the My Oracle Support Community access requirements will change beginning September 18, 2025. MOSC will now require that member accounts in our community be associated to a *corporate* email address. This means that users with generic domains (such as gmail.com, yahoo.com, and others) will no longer be granted access to the discussion forums and ideas labs. If this policy affects you, act now to change the email address that is associated with your Oracle (and community) account. Alternatively, you can opt to create a new Oracle account that uses your corporate email domain.

Oracle Auto Service Request (ASR) (MOSC)

If you log an SR on your behalf in regards to an asset configured with ASR, are the updates notified

Mar 25, 2015 12:02PM edited Mar 26, 2015 5:42AM in Oracle Auto Service Request (ASR) (MOSC) 2 commentsAnswered ✓

An email was received in the email adress indicated in the ASR Distribution List even if the SR was manually logged. Is this an expected behaviour?

0

Howdy, Stranger!

To view full details, sign in to My Oracle Support Community.

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month