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Acme Packet silently discarding / dropping SIP INFO messages

edited Jul 30, 2014 9:52AM in Acme Packet (MOSC) 19 commentsAnswered ✓

Hi,

 

I have an issue with my Net-net 3820 silently discarding / dropping SIP INFO messages from the bridge to the client. It doesn't reply with any SIP message, just doesn't forward them. SIP INFO messages from the client to the bridge go through ok.

 

The bridge is configured as a session-agent and is in a trusted=high realm.

 

Here is an example of one of the packets from sipmsg.log

 

---------------------------------------- 
Jul 21 13:31:16.997 On 84.XXX.XXX.3:20390 received from 84.XXX.XXX.11:5061 
INFO sip:ben.english@84.XXX.XXX.3:5061;transport=tls SIP/2.0 
Via: SIP/2.0/TLS 84.XXX.XXX.11:5061;branch=z9hG4bK3957712ae7904f2aee14be7c466b3835 

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