Acme Packet (MOSC)

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Call on "mute" stop sending RTP and getting dropped by SBC

edited Jul 24, 2014 6:01PM in Acme Packet (MOSC) 7 commentsAnswered

Hi !

Anyone that had this issue before? We found that the customer device stop sending RTP when they "mute" a call and this cause the call to be dropped by the SBC "guard-timer".

Question : Can the SBC be configured to run an RTP "audit" to determine if the end-point is still there, before the call is dropped ? 

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