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HMR for modifying Anonymous displaying on phones

edited May 22, 2014 4:00PM in Acme Packet (MOSC) 1 commentAnswered

Hi all,

I cross-posted this at the MOSC as well as here.  I'm not sure of the rules there, but let me know if I am doing it wrong.

 

At my organization, if someone makes a call from the outside from a blocked line to our SBC and internal PBX, it displays Anonymous@[companyname] and it confuses employees.  It also creates a security issue for some who think that the call is from another employee.  I've created a basic HMR that changes the display URI to "Unknown Number" and the user-uri to '0000000000.'  In our lab, this seems to solve the issue and the phone displays "Unknown Number +10000000000."  I just wanted some SMEs to take a look to see if this HMR could impact other types of calls or if there is an easier way to do this.  How do your organizations resolve this?

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