HMR for modifying Anonymous displaying on phones
Hi all,
I cross-posted this at the MOSC as well as here. I'm not sure of the rules there, but let me know if I am doing it wrong.
At my organization, if someone makes a call from the outside from a blocked line to our SBC and internal PBX, it displays Anonymous@[companyname] and it confuses employees. It also creates a security issue for some who think that the call is from another employee. I've created a basic HMR that changes the display URI to "Unknown Number" and the user-uri to '0000000000.' In our lab, this seems to solve the issue and the phone displays "Unknown Number +10000000000." I just wanted some SMEs to take a look to see if this HMR could impact other types of calls or if there is an easier way to do this. How do your organizations resolve this?