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'You have encountered an unexpected error' issue resolved after 'FND: Diagnostics' profile is set to

edited Apr 8, 2015 10:04AM in Teleservice - EBS (MOSC) 8 commentsAnswered

Hi

We  have the following situation:

Customer Support 12.1.3, installed  patch 20590739: 12.1.3:BUG FIXES FOR CS:MAR'15 RUP PATCH

Page: Update Service Request  Tab: Problem and Diagnostic

If we attempt to delete the added file, we  have "You have encountered an unexpected error", screenshots attached.

For Exception Detail i set the Profile "FND: Diagnostics" to YES, but to  value "YES" error "You have encountered an unexpected error"  disappears and the file removes correctly.

What's the trouble? How to fix this error without installing Profile "FND: Diagnostics"?

Regards

Maksim

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