Teleservice - EBS (MOSC)

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Closing tasks automatically setup

edited Apr 24, 2015 7:28AM in Teleservice - EBS (MOSC) 6 commentsAnswered

What settings are needed for the automatic closing of the problem over time.
For example: if the owner did not change the status of "Called to work" and the date of creation took 6 hours and then the task is canceled.

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