Depot Repair - EBS (MOSC)

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SR status doesnot close after all repair order closes

edited Apr 13, 2015 10:09AM in Depot Repair - EBS (MOSC) 10 commentsAnswered

Hi Team,

We find SR statuses not updating to Closed status after repair orders in it are all closed.

Profiles CSD: Close Service Request When All Repair Orders are Closed is already set but we still find SR not getting closed.

Status Transitions are also enabled.

Attaching the screenshots for reference.

Can you please check and assist me if any additional details are required to be checked.

Regards,

Jithesh

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