Punch Out - item reference information missing on certain Requisitions
Hello,
I'm writing because we've recently been encountering a problem following the deployement of Punch Out (ROUNDTRIP protocole) for one of our clients (note - we're currently in PeopleSoft version 9.0 / PT 8.53.19).
We've noticed that at times the iterm reference number available on the vendor website is not brought over to PeopleSoft : this information is not taken into account on the Requisition, which means that it's also missing on the corresponding Purchase Order that's generated.
This is problematic because the vendors are unable to process PO's where this information has not been provided.
Has anyone else been confronted with the same problem ?