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PM SR not genearted for serial 413000002 in contract FIHF3-813-A

edited Apr 13, 2015 10:02AM in Field Service - EBS (MOSC) 4 commentsAnswered

Hi All,

We are having contract FIHF3-813-A, in which PM SR not generated for serial 413000002. After running BUE, UMP and PM generate SR programs, error is coming as -- '

Effectivity ID 3459024 Owner  Owner Type RS_GROUP Product Number 3960700 Serial Number 413000002: Error in Owner Auto AssignmentAPI Error (CS_ASSIGN_RESOURCE_PKG.Assign_ServiceRequest_Main). Unable to assign Service Request Group. Please check your territory setup or manually assign the Service Request.No resources found. Please try again.No resources found. Please try again.


Effectivity ID 4601961 Owner  Owner Type RS_GROUP Product Number 3960700 Serial Number 413000002: Error in Owner Auto AssignmentAPI Error (CS_ASSIGN_RESOURCE_PKG.Assign_ServiceRequest_Main). Unable to assign Service Request Group. Please check your territory setup or manually assign the Service Request.No resources found. Please try again.No resources found. Please try again.'

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