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How do you get access to the Community tab once logged into My Oracle Support

edited Jun 8, 2015 5:58AM in Using the My Oracle Support Portal (MOSC) 10 commentsAnswered ✓

I recently changed jobs and set up my new My Oracle Support account with my new company's identifier.  When I log in and click on the Community tab, I get an access error.  One of the admins told me starting January 2015, they changed it to where you have to register on customer connect.  I did that, but when I tried the Community tab it still gave me the same error.  When I log onto the customer connect website they gave me, the format is completely different that the Community tab.

I thought Community tab was included with My Oracle Support.  Do you know what controls access to the Community tab specifically.  At my last company, the Community tab was my lifeline to solve the majority of my problems.  It saved me from having to create SRs and the response times were so much faster.  Any help would be greatly appreciated!

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