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Hi Guys, when implementing EXTENDED ATTRIBUTES against service requests, are mandatory attributes fl

edited Nov 15, 2017 11:15PM in Teleservice - EBS (MOSC) 4 commentsAnswered

Hi Guys, when implementing EXTENDED ATTRIBUTES against service requests, are mandatory attributes flagged by an asterix, when opening attributes form on an SR or in Contact Center? I thought this was standard in 12.1.3?? Can somebody clarify please?

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