Enterprise Service Automation (ESA) - PSFT (MOSC)

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Prepaid Billing using Contracts, Billing and AR Statements

edited Apr 29, 2015 10:02AM in Enterprise Service Automation (ESA) - PSFT (MOSC) 1 comment

I need to create invoices in 9.2 and want to use the prepaid Contract as an option.  My customers pay a flat fee for setup cost and then a prepaid amount which I bill against monthly.  I am having trouble getting my prepaid bill plan setup and constantly get errors when trying to save the prepaid bill plan.  Would it be adviseable to setup a new contract for the prepaids?  I do have as incurred bill plans for the same customers.  The customers want to see the initial invoice with the flat fee billed and the prepaid installment then on

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