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UCM Pack 2013 - Accounts OCH - What is the max number of records that can be selected for UI Change

edited Apr 30, 2015 10:01AM in Siebel System Admin, Install and Upgrade (MOSC) 1 commentAnswered

Just installed Oracle Customer Hub / Siebel Innovation Pack 2013 version 8.1.1.11.

When Selecting multiple records for Using the Change Multiple Records function in the UI (up to 4 columns can be updated at one time) the system locks.

The documentation states;

" ‘change record' functionality is not intended to change thousands of records, rather it should be used to update small record set."


What is the maximum number of records that can be updated at one time?


The uses execute queries to select specific accounts to update, but I found this Note:

"Be careful when updating the value for a Multi-Value Group (MVG) field. When you update the value for such a field, you not only update the field value for the records you select in the query, but in all records in the Siebel application that contain the same field value."

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