Supplier Bank information goes missing when checking later

Hi,

We saved Bank information on the supplier level by updating routing number and bank account.

Later, we create invoice and made payment to the invoice with Wire, the file failed at bank saying the routing nujmber is missing.

So when we checked in Oracle we saw that the routing number is missing.

We remember for sure that the routing number was there before we processed the payment.

Please let me know if there is rootcause and fix available.

Regards