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Retropay not creating retro entries for all periods

edited May 15, 2017 5:00AM in Payroll and OTL - EBS (MOSC) 1 commentAnswered

Hello

I am facing this weird issue. Our client provides location allowance to those employees who work at certain locations, say A, B & C and who holds certain jobs, say A1, B1 & C1.

For this, we have set up a 'Location Allowance' element and created different element links for these different locations and jobs (under Eligibility Criteria).

An employee wasn't receiving the location allowance since NOV-2014 and he brought this to the notice of the company only now. After investigation, we found out that this employee wasn't assigned to the job that falls under the Location Allowance element link criteria.

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