PO Document Workflow Issues
HI
We have a Approval Hierarchy for PO documents.
All the documents raised will first go to Purchasing manager and after his approval it will go to Director Of Purchases(DOP) and it stops there after his approval if it is below <$10,000 but if the Amount is greater than $10,000 then after Director Of Purchases(DOP) approval it goes to Chief Admin Officer(CAO) and stops it there by sending notification to buyer.
But we have a PO raised for ><10,000 and it but after DOP approval it still went to CAO approval.
Approval Groups, Approval Assignments and Position Hierachy looks good and only 3 Documents have been routed this way. Could you please suggest.