Oracle Auto Service Request (ASR) (MOSC)

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ASR Manager 5.2 issue, workaround and fix

edited Apr 29, 2015 5:08PM in Oracle Auto Service Request (ASR) (MOSC)

The following issue has been identified with ASR Manager 5.2.

Issue:

Following auto update to ASR Manager 5.2, “activate_asset” and “activate_blade” commands are not working.  When run, a null pointer exception error is displayed. 

All other ASR functionality at these sites is functioning normally. Users will not see this issue unless they run one of these commands following the auto-update to ASR Manager 5.2.

Impacted Sites:

Solaris ASR Manager sites auto-updating from ASR Manager 5.0.3 to ASR Manager 5.2.  The issue is limited to only these sites.  The issue does not exist for Linux sites nor for sites manually upgraded. 

Workaround:

Run the following command:

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