Difference between siebel 8.0(siebel8.0.0.6) and siebel 8.1(latest Innovation pack)
Hi,
Am looking for consolidated features that makes siebel 8.1(including latest IP) different and better that siebel 8.0(specifically 8.0.0.6).
Basically this is required to present to client as to why they should move to 8.1 from 8.0.0.6. We are using call centre application.
Thanks,
Naveen