Correct install base transaction from account receipt
Hello,
We have a scenario where an install base record was created for repair order for item A with serial number X. This repair order has a RMA line with return line only. When this repair order is used it will bring the item into inventory and change owner. Basically we repair and stock the item for future sales order issue to be sent as replacement item.
Normally when the item is received using the above repair order. Ownership change from external to internal and location change from customer location to inventory
But user received the above instance for serial number X for item A using account alias receipt. As a result the install base didn't get updated and record got inserted into IB transaction record with below message.