E-Business Tax (MOSC)

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E-Business Tax error in AR transaction lines -Customer Address belongs to different country

edited May 20, 2015 10:01AM in E-Business Tax (MOSC) 1 commentAnswered


Hi,

We are in R12.1.3 version and using basic regime to rate e-business tax configuration for our operating unit.

We have all the taxes defined at tax regime set at the country level 'United Kingdom' and the rate is zero for all of the services.

we have recently got some AR invoices where the customer address is outside of United kingdom and when the AR transaction is created, in the lines window it is giving error message in a pop-up window saying that 'no tax rate information found for this tax regime, tax, tax rate code and tax jurisdiction'. It is the same tax applicable for all of the customers irrespective of customer addresses.

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