Retail Point-of-Service Solutions (MOSC)

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Unknown Exception while Seeing Reports tab in BackOffice

edited May 20, 2015 10:03AM in Retail Point-of-Service Solutions (MOSC) 1 commentAnswered

When we click Reports Tab in Backoffice in 13.1.9 Version. we are getting some Unknown Servlet Exception.

PLease find the logs below. Could you please let us know what could be the issue.

  <PAYLOAD>

    <MSG_TEXT>[ReportManagerSB:public com._360commerce.commerceservices.renderer.RendererDTO com._360commerce.webmodules.report.app.ejb.ReportManagerBean.createReportXMLP(java.lang.String,int,com._360commerce.commerceservices.report.ReportCriteriaIfc)] exception occurred during method invocation: oracle.oc4j.rmi.OracleRemoteException: com._360commerce.commerceservices.report.xmlp.ReportException: Error processing data set for report FlashSalesReport; nested exception is:

        com._360commerce.commerceservices.report.xmlp.ReportException: Error processing data set for report FlashSalesReport</MSG_TEXT>

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