Fast Resolutions – so You Can Get Back to Your “Real” Job!
JD Edwards has resources and tools designed to help you find the answers you need - possibly without the time commitment of opening a Service Request (SR). Document 1993795.1 "Successful Service Requests for Faster Resolutions" outlines the tools and resources to help you achieve faster solutions. It also provides information about new features that have been added to the Service Request (SR) process to help you resolve your issue quickly so you can get back to your “real” job. Read the blog article for details and a link to the document: http://bit.ly/EffectiveSRs