Essbase is not getting up

May 18, 2015 3:25AM

We are using 9.3.1 version and having only essbase, EAS and shared services on single machine.

We are getting below error:

(May 17, 2015, 02:44:35 PM), org.apache.commons.httpclient.Wire, DEBUG, << "Registeration failed: error.generalSaveModel."

(May 17, 2015, 02:44:35 PM), com.hyperion.cis.config.CmsRegistrationUtil, ERROR, register operation failed in CMS:

com.hyperion.interop.lib.OperationFailedException: Registeration failed: error.generalSaveModel.Registeration failed: error.generalSaveModel.

resolution suggested by oracle is :

1. Using the webdav in MS Word delete the Product HBR-9.3.1.0.

     Open Microsoft Word from any remote machine.
     File -> Open -> http://HSS_Server:58080/interop/content/files/Products/
     Login as the native admin user.

Delete the HBR-9.3.1.0 entry.

Hyperion Essbase (MOSC)