Sales Update - Records in History but not in AR or GL
Hi all,
Has anyone seen this scenario before:
When the P42800 ran we found the following
1 There was no error report.
2 There was no AR (F0311) or GL (F0911) entries created.
3 The order lines were updated to status ‘999’ and purged to F42119.
4 The total number of orders for the invoice was 317
5 The total number of order lines for the invoice was 9531
Should mention that this related to one invoice and one customer number.
We had to move the invoice back to F4211 and process the orders in smaller batches. Doing this allows the invoice to be processed correctly as well as hit the GL and AR.