Retail Price Management (MOSC)

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RetekUnknownSystemException while maintaining clearances

edited May 26, 2015 10:07AM in Retail Price Management (MOSC) 1 commentAnswered

Hi,

For reseting one clearance, we are using 'maintain clearance' screen in RPM application. While giving the required reset date and then clicking on apply, I am getting below error:

com.retek.platform.exception.RetekNetworkException: Server connection failed and retries were not successful .

    exception id: null

RetekUnknownSystemExceptionexception is: com.retek.platform.exception.RetekUnknownSystemException: com.retek.platform.exception.RetekUnknownSystemException: Error executing service call: ORA-00907: missing right parenthesis    exception id: 1432026788644

Can someone please advise on this?

We are in 13.2 version of RPM.

Thanks,

Jalaj

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