Siebel Business Process & Functionality (MOSC)

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CommConfigMgr - CTI - Reboot

edited May 20, 2015 3:46PM in Siebel Business Process & Functionality (MOSC) 5 commentsAnswered ✓

Hi,

We are planning to roll out CTI in existing running production environment and to do same, we need to bounce 'CommConfigMgr' sometimes in business hours. We have Email outbound/inbound functionality enabled in already running production environment.

> With this background, I would like to know if we could bounce CommConfigMgr one by one in business hours without any impact in Email outbound/inbound functionality.

> Could requests to CommConfigMgr be routed through SRM if it is shutdown/Unavailable in local server.

We have below topology as of now(attached as image)

Thx

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