Receivables - EBS (MOSC)

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APP-AR-96808: Exchange rate date should not be entered

edited May 20, 2015 1:17PM in Receivables - EBS (MOSC) 2 commentsAnswered ✓

We are on 11i.  A user is getting the following error message
when trying to issue a customer refund on a credit card (ACCOUNT_TYPE = EXTERNAL)
created in iPayment: 

 

APP-AR-96808:
Exchange rate date should not be entered

  

All receivables are USD.  An Exchange rate date was not entered by the
user and is not showing anywhere on the form.
While troubleshooting this, it was noticed that when credit cards are
created via iPayment, the MULTI_CURRENCY_FLAG and the RECEIPT_MULTI_CURRENCY_FLAG
default to ‘Y’.  The user is unable to
change this when creating the card, as that tab is greyed out and thus, inaccessible.  Is it possible these flags are creating the

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