Attention: To align with new corporate security policies, and to match policies adopted by other communities within Oracle, the My Oracle Support Community access requirements will change beginning September 18, 2025. MOSC will now require that member accounts in our community be associated to a *corporate* email address. This means that users with generic domains (such as gmail.com, yahoo.com, and others) will no longer be granted access to the discussion forums and ideas labs. If this policy affects you, act now to change the email address that is associated with your Oracle (and community) account. Alternatively, you can opt to create a new Oracle account that uses your corporate email domain.

Teleservice - EBS (MOSC)

12.2.3 - Setup Extended Attributues - Service Request (forms)

May 20, 2015 4:24PM edited Jun 7, 2015 5:43PM in Teleservice - EBS (MOSC) 11 commentsAnswered ✓

We are trying to setup Extended Attributes for service request.

But when opeing service request form and navigate "Tool", the "Extended Attributes" menu is grey/inactive?

Any advice on this?

0

Howdy, Stranger!

To view full details, sign in to My Oracle Support Community.

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month