Database Tuning (MOSC)

MOSC Banner

Looking for advice from Oracle Support official

edited May 28, 2015 10:02AM in Database Tuning (MOSC) 5 commentsAnswered

Hi Support,

We have just recovered an incident on our central database. It became very slow and all I got was user I/O wait and commit wait, even most of the applications are stopped. But our management wants to engage oracle support and want some feedback from oracle support about the incident and ensure there is no hidden error in background.

Can I generate any service request to oracle support or send them the alert logs to check and send us an official mail about the root cause of the incident ? As this is a national database of Peoples Republic of Bangladesh, the issue becomes highly sensitive. 

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center