Trying to View the Serial Genealogy Form from the serial Number Form
Hello,
User get Error ORA-01436 Connet by Loop in user data within Serial Number Form
This has worked before.
I have found Doc ID 1958766.1 and it describe our problem
Also I have checked Patch BUG 17839765 has been installed in Production system 18.04.2015
The Solution offer a patch 20452465 to solve this problem.
I'm not able to find these patch.
Can you please advise what we need to do here?
regards
Ilona