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Mismatch receiver-name output in several asr assets

edited Jun 4, 2015 10:07AM in Oracle Auto Service Request (ASR) (MOSC) 1 commentAnswered

Dear All,

I have updated my customer's asr manager from 4.6 to 4.9 few months ago. Earlier this week I updated 4.9 to 5.0.2 using 'autoupdate' command.

When I checked from ASR portal, only X4-4 and M5000 assets are showing the correct 'receiver-name' (5.0.2)

While T3-1; T4-4 and X4170 M3 assets are still showing 4.9


Will there be any impact with this mismatch?

How can i fix it?

Regards,

Sasongko

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