Depot Repair - EBS (MOSC)

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Unable to Pick Release against Sales Order using Depot Repair Form

edited Jun 5, 2015 10:03AM in Depot Repair - EBS (MOSC) 7 commentsAnswered

Hi,

I'm unable to Pick Release against Sales Order using Depot Repair form, I've perform the following step;

Depot Repair Manager, Vision Operation > Depot Repair > Repair Order

Steps already performed

  1. Create Service Request
  2. Create repair Order
  3. Receive item against RMA
  4. Perform the repair activity
  5. Perform pick release as shown in the below screen
    1. Step-1: Select ship line check box
    2. Step-2: Select Automate Order Processing Steps Through check box
    3. Step-3: Select the Pick Release Radio Button
    4. Step-4: Press the Process Button
    5. Receive a message ‘Pick Release Online has completed successfully’, but no move order has been created.
  6. Kindly view the attached file and guide me what are the mandatory step required for using the functionality of Pick Release and Ship Confirm using Depot Repair Form.

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