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Making Reason Code Required on a Service Order

edited May 29, 2015 7:11AM in Depot Repair - EBS (MOSC) 4 commentsAnswered


In Release 12.2.4 I understand you can make the Reason Code required when you change a Service Order status from one to another.    We would like to make it a requirement to select a reason code when putting a Service Order on Hold.    Can you explain how to accomplish this.    I have been unable to find any information in all the documentation I have.

Thank you

Marlene

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