Enterprise Service Automation (ESA) - PSFT (MOSC)

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bill plan events needs to be reporcessed.

edited Jun 8, 2015 9:42AM in Enterprise Service Automation (ESA) - PSFT (MOSC) 1 commentAnswered ✓

Hi All,

In a scenario where a bill plan event for fixed fee contract is sent to billing and a bill is created but not finalized, do we have any process or workaround to reprocess the event if we want to?

I am aware of the workaround to cancel the bill , clearing the history table and updating the event back to ready status. But would like to know if there is any delivered process that will enable us to reprocess the events.

Also, can we cancel a bill that was finalized with incorrect data. Is there a way to reprocess it?

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