Teleservice - EBS (MOSC)

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UWQ issues on Windows 8.1 and office 2013

edited May 29, 2015 7:51AM in Teleservice - EBS (MOSC) Question

Hi,

Are there any known issues with regard to the UWQ for user's that have been upgraded to Windows 8.1 and running office 2013? We have several reports of problem for our users that are on a windows 8.1 PC and need to access the UWQ that find that not all the data is returned in the UWQ as expected.  They have to log out of the application and sometimes shut down their PC and after 3 or 4 full information is returned but initially it is not which leads to a great deal of confusion - has anyone any ideas?

Thanks

Anna

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