To demonstrate the suppliers ability to understand and solve performance specific cases in JD Edward
Customer report that some interactive applications are responding very slowly when user click find.
Infra team has reported no warnings from any of the applications server about CPU or memory over
utilization. DBA report that database server are 50% CPU loaded and some IO wait can be experienced
but response is generally acceptable for several other applications.
Describe how and where you would investigate such performance issues including which components of
the entire application stack/infrastructure to include in the troubleshooting and which
competencies/resources.