CRM On Demand - Supplemental Applications (MOSC)

MOSC Banner

CRM On Demand Desktop Lite Installation Error

edited Jun 4, 2015 6:56AM in CRM On Demand - Supplemental Applications (MOSC) 3 commentsAnswered ✓

Installing CRM OD Desktop Lite on mulitple pods.  The first couple of pod installation went well.  When connecting to another pod, received the attached error message when trying to complete the Outlook configurations: "No CRM Desktop Lite package has been installed.  Please contact Oracle CRM On Demand Technical Support. (SBL-ODS-51216).  Verified that the user role has the privileges for web services and access to CRM Desktop lite enabled.  Is there another setting in general for the pod that enables Desktop Lite?

Thanks in advance

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center