Automatically Launch Change owner in Repair Order screen

Hi All

Requirement:

When the user selects the customer in the Repair Order screen, and an instance in the same screen, but owned by another customer, the change owner popup should automatically happen. Or in other words, it should mimick automatically when a user select change owner from Tool Menu.

Approach:

We created form personalization, which check whether the instance owner is different from the Service request owner (and its working fine). Then it will launch the function "Depot: Allow Change of IB Ownership'

Issue:

Whenever the form personalization is triggered, the system throws error "The function is not defined for the responsibility". But the function "Depot: Allow change of ownership" is granted in the root menu of the Depot Repair. And I can do it successfully when selecting the change owner from tool menu.