CRM On Demand - Administration (MOSC)

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Can't call a contact with extension divider #

edited Jun 16, 2015 10:03AM in CRM On Demand - Administration (MOSC) 2 commentsAnswered

Dear,

We are using a synchronization tool to sync contact data between CRM and Outlook.

The extension divider is a # this symbol (automatically generated by Oracle) is synced to Outlook.

Outlook is syncing the contact phone numbers to my mobile phone also using the #

The problem now is that I can't call the contact anymore.

Does anyone has the same issue and how can I solve this?

Regards,

Fiona

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