EBS R12.2.4 + 11.2.0.3 DB + Unable to open html pages in the instance

Dear Support team,

Please note that Currently we are have started the implementation and our EBS Version is R12.2.4 and DB Version 11.2.0.3. We have noticed that we are getting errors when we

are trying to open the html forms. Please advise.

Error:

Exception

1. Details.

• oracle.apps.fnd.framework.OAException: Could not load application module 'oracle.apps.fnd.cp.srs.server.RequestAM'. at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:279) at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:78) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1324) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:567) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:455) at _pages.__oa._jspService(__oa.java:233) at weblogic.servlet.jsp.JspBase.service(JspBase.java:34) at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227) at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:184) at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:526) at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:253) at weblogic.servlet.jsp.PageContextImpl.forward(PageContextImpl.java:159) at _pages.__rf._jspService(__rf.java:239) at weblogic.servlet.jsp.JspBase.service(JspBase.java:34) at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227) at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301) at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60) at oracle.apps.fnd.security.WLFilter.doFilter(WLFilter.java:213) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60) at oracle.apps.jtf.cabo.interceptor.JTFWrapperFilter.doFilter(JTFWrapperFilter.java:141) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60) at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(Unknown Source) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60) at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:432) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60) at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:119) at java.security.AccessController.doPrivileged(Native Method) at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315) at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:442) at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:103) at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:171) at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60) at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:139) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60) at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3739) at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3705) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321) at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120) at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2282) at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2181) at