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What is impact of creating Service Request and Select the Urgency = 24.hrs on Charges

edited Jun 18, 2015 10:06AM in Teleservice - EBS (MOSC) 2 commentsAnswered

hi guys

What is impact of creating Service Request and Select the Urgency = 24.hrs on Charges, is there any setup for charging  urgent charges  in case if  Service Request have to be completed on urgent  basis.

I will be  mapping one the requirement of client in Oracle Field Service  , which says in case of  completing the Service Request on urgent basis  they charge Urgent Charges

Regards

Danish Aziz

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