Assigning an invoice to new approver
Hi ,
We are having an issue in billing. We have role based approval setup for approving invoice and
1. we add a new approver the approver role
2. one of the existing approver reassigns the new approver an invoice that was in their queue
The invoice appears in the new approvers worlist but the approve button is not enabled for the user to approve the invoice. Is the process we are following not correct or are we missing some step here?